We Enhance Lives Through Quality And Affordable Water.

The core strategy of Magalies Water is to meet the mandated Section 29 obligations and provide viable Section 30 initiatives as and when required per the Water Services Act, (Act 108 of 1997). This is achieved through reliable provision of quality and affordable potable water to the customers. Through a commercially sustainable business, Magalies Water is able to contribute to the economic development in the service area and support the Local Government.

Vision

To be the leading provider of quality water services in South Africa.

Mission

Magalies Water provides water services to Water Services Authorities (WSAs), Water Services Institutions (WSIs) and other users that positively impact the quality of life and economic growth of communities in our area of operation.

Values

The culture of Magalies Water is guided by its values, which are used as anchor-points to establish the manner in which the entity approaches its activities and relates to its stakeholders.

Integrity

We do what we say we’re going to do – ALWAYS!

Service quality

We endeavour to meet customer requirements in all that we do.

Competence

We deliver services with a high level of professionalism.

Eco-efficiency

Our practices reflect our care for the natural environment.

Good corporate citizenship

We strive for the development of a sustainable economy and the wellbeing of our community.