Magalies Water is a state owned Water Board providing a wide range of related Water and Sanitation Services. It operates in four provinces and that include, Gauteng, Limpopo, North West and Mpumalanga. The area of operation is in the extend of 42 000 square kilometers.

Magalies Water as a water services provider supplies clean and odourless water to Water Services Authorities.

Vision:

To be the leading provider of quality water services

Mission:

The Mission of Magalies Water is to deliver and supply affordable, reliable, and good quality water and related services to all stakeholders through:

• Optimising operational resources and technologies

• Influencing and contributing to an eco-efficient environment

• Complying with employment equity and supporting human resource development

• Complying with relevant legislation, standards and guidelines

• Building customer and stakeholder relationships

• Contributing to the building of sustainable communities and economic development

Corporate Values

Service Excellence

We endeavour to maintain service excellence and unparalleled delivery through innovation, entrepreneurship, creativity and commitment.

Professionalism

We are deeply committed to maintain and exceed all performance benchmarks in a responsible manner.

Integrity

We seek to deliver value by maintaining trustworthy, long-lasting associations with all our stakeholders in order to foster open and balanced relationships.

Customer Care

We are deeply committed to improving customer care and services throughout all our operational areas.

Social Responsibility

We seek to deliver and create sustainable improvements in the quality of life of all our stakeholders through corporate social investment and community participation.

Developmental Orientation

We seek to deliver to and contribute to government objectives.

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Primary Capabilities

Water Services

• Bulk potable water purification and transmission
• Bulk sanitation
• Reticulation management
• General technical advice and assistance to Municipalities
• Metering and billing (retail services)

Laboratory Services (Scientific)

• Analytic service for potable and sewage water quality control
• Catchment monitoring

Asset Management

• General maintenance of assets
• Pipeline maintenance
• Infrastructure planning
• Project planning
• Upgrading/refurbishment planning
• Contract administration
• Geographic Information Systems (GIS)

Secondary Capabilities and Services

The bulk operations of Magalies Water include the provision of potable water in bulk to other water service institutions within its area of operation.  Included in this task are functions related to the abstraction and purification of water as well as quality control, water distribution and demand management aspects.  Other support functions related to these are:

• operation and maintenance
• safety, health and environment
• catchment management
• planning, development and implementation
• water conservation and demand management
• administration
• financial services
• human resources, training & development
• marketing and communication
• management and support functions
• Corporate Social Investments

Interests in other institutions

The Board does not have any subsidiaries nor has interests in other institutions.  However, the Board participates in a consortium with Bigen Africa and ABSA Bank in the Roodeplaat Temba Water Services Trust (providing water services to the City of Tshwane Metropolitan Municipality) and the Rustenburg Water Services Trust (providing water services to the Rustenburg Local Municipality).   

The Board has signed a cooperation agreement for a Twinning relationship with Nkana Water and Sewerage Company in Zambia, as part of its strategic involvement within the SADC Region.

Plants Managed and Operated

Magalies Water currently operates in excess of 10 (ten) water purification and sewage plants which include the following:

Water Treatment Plants